Privacy Policy

Who We Are

This Privacy Policy applies to the website operated by Foxtrot Professional Services LLC (“Foxtrot”, “Foxtrot Services”, “we,” “us,” or “our”). We are a U.S.-based technology services company that provides cloud implementation and engineering services. This policy explains how we handle personal information collected through our website.

Our website is informational only. We do not operate user accounts, logins, or member areas. The only personal data we may collect is through optional forms, such as a contact form or privacy-related request form.

Information We Collect About You

We do not actively collect personal information through our website, except in the following limited cases:

If you submit a form (e.g., Contact Us, Do Not Sell My Info, or DSAR form):

We may collect your name, email address, and any other information you voluntarily provide.

If you visit the site:

Our website host, Squarespace, may collect limited technical information such as your IP address, browser type, device type, and basic session data (see our Cookie Policy for details). We do not request or store sensitive personal data, and we do not use tracking pixels or advertising cookies.

Cookies and Tracking Technologies

We use a small number of cookies to ensure our website functions correctly and to understand basic visitor activity. These cookies are set by Squarespace, the platform that hosts our website. These do not require user consent under GDPR as they are necessary for site functionality and basic analytics.

What Cookies We Use

   
            Cookie
            Purpose
            Expiration
        
            crumb
            Helps prevent cross-site request forgery (CSRF).
            Session
        
            ss_cvr
            Identifies unique visitors and tracks sessions.
            2 years
        
            ss_cvt
            Tracks the duration of a visitor’s session.
            30 minutes

Managing Cookies

By using our website, you agree to the use of these basic cookies. You can control or delete cookies through your browser settings, but doing so may affect site functionality. For more details, please see Squarespace’s Cookie Policy.

Why We Collect and How We Use Your Information

We collect limited personal information only when necessary to:

Respond to messages you send us via a contact or request form
Process privacy-related requests, such as a Data Subject Access Request (DSAR) or “Do Not Sell My Personal Information” request
Maintain the basic security and functionality of our website
Comply with legal obligations (e.g., CCPA)

We do not use your information for marketing or profiling purposes. We do not sell or share your personal data with third parties.

Legal Basis for Processing (EU/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we only process your personal data when we have a legal basis under the General Data Protection Regulation (GDPR), such as:

Consent: You have given us clear permission to do so (e.g., by submitting a form)
Legitimate Interests: We have a reasonable business interest that does not override your rights
Legal Obligation: We are required by law to process your data
Contract Performance: Processing is necessary to respond to your request

Your Privacy Rights

You have the right to:

Know what personal information we collect about you
Access or request a copy of the data we hold
Request deletion of your personal information
Correct inaccurate data
Submit a Data Subject Access Request (DSAR)

If you are in the EEA, you also have the right to:

Object to how we process your data
Request restriction of processing
Request transfer of your data (data portability)
Lodge a complaint with your local data protection authority

You can submit a privacy-related request to us in one of the following ways:

Email: Send your request to hello@foxtrot-services.com

We will respond as required by law, typically within 45 days of receiving your verified request. To protect your privacy, we may verify your identity before fulfilling any request.

Data Security

We take reasonable steps to protect the limited information we may collect through this website. These measures include:

Secure hosting infrastructure
Encryption of data in transit (HTTPS)
Access controls and device protections for company personnel

We do not store sensitive personal data through this website, and we regularly review our security practices to minimize risk.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of our website. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Information

Contact Email: hello@foxtrot-services.com